Shipping & Returns

Shipping Information

Royal Shipping, Payments and Returns

Shipping:

Take Advantage of our FREE shipping on orders over $50 before tax (excluding sports supplements which is free shipping over $100 before tax) within Canada.  For orders under $50 a flat rate of $8 will be applied. We ship using Canada Post Expedited Service which includes a tracking number so you always know the status of your order. 

Processing Time: Please allow 1 – 3 business days for our team to pick, pack, and prepare your order. Once your package has been shipped, an email confirmation and tracking number will be sent to you. 

Estimated delivery times (after Processing Time) via Canada Post Expedited:

British Columbia 1-2 days

Alberta 3-4 days

Saskatchewan 4-5 days

Manitoba 4 days

Ontario 5-6 days

 Prince Edward Island 7-8 days

Nova Scotia 8-9 days

New Brunswick 9-10 days

Yukon 7 days

Northwest Territories 6-7 days

Nunavut 9-10 days 

Shipping Information for United States: Free Expedited Parcel USA (10 – 14 Day) Shipping for orders over $149 anywhere in the US. Vitamin King uses Canada Post and a tracking number is included.

Payments:

VitaminKing.com accepts MasterCard, VISA, PayPal and American Express.

Returns & Exchanges:

It's important to us that you are happy and satisfied. We accept returns for unused, unopened items for any reason within 30 days of the purchase date. Please Contact Us and a Vitamin King customer service representative will help you with the procedure. Certain items, such as cosmetics, body care, sanitary or personal care items and clearance items are not eligible for return. Returns more than $50 are subject to a 15% restocking fee.

In the case of merchandise returns, shipping charges will not be refunded, and the return shipping costs are the responsibility of the shipper, except in cases of mistakes by Vitamin King. All returns require prior email authorization and completed return form. 

 

 

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